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Privacy Policy

This Privacy Policy applies to Clare Dicker Chiropody.

By visiting this website displaying this Privacy Policy, or by otherwise interacting with Clare Dicker Chiropody you agree to accept the practices described in this Privacy Policy.

This policy provides you with notice about
· what personally identifiable information is collected,
· how it is used,
· what choices you have regarding the collection, use and distribution of that information,
· the security procedures we implement to protect that information and
· what access you may have to correct any inaccuracies in the information we have collected from you.

What Information Is Collected
We receive and store certain information that you give us in person, via telephone, electronic mail, online or otherwise. For example, this information may be collected when you contact us so that we have your contact details to call you regarding appointments. You will also be asked for information to complete your patient medical records.

Here are the types of information we gather:

Contact Information:
We collect and retain personal contact information that you submit to us voluntarily and this includes, but is not limited to, your full name, mailing address, web address, telephone number, and e-mail address. Such contact information may be used, for example, to communicate with you when necessary with respect to appointments and medical information.

Financial Information:
We do not collect and retain any financial information when you purchase our products and services. However, when you pay by credit card, the card terminal will collect and use your data to complete the transaction. When you write a cheque that will be passed to our bank. None of this data is retained by us and is merely used at the time of presentation to facilitate payment. We will not sell, share or rent any financial information collected from you except as disclosed in this Privacy Policy or as necessary to fulfil any order for our products or services.

Demographic Information:
We will collect and store demographic information (such as your postcode, gender and age), and use this data in your patient records to facilitate the making of appointments and to assist in the diagnosis of medical problems. Our third-party advertising companies may use anonymous demographic information harvested from web site searches for our practice, but we do not provide them with any information you supply to us.

No personally identifiable information will be shared with third parties.

Cookies:
This Website may use “cookies” for such purposes as enhancing your online experience by making it easier for you to navigate through the Websites and making certain features work better. Cookies are text files which are commonly deposited by websites on a user's hard drive when the user visits a website. The file identifies a user's computer and can record the user's preferences and other data about the user's website visit. We do not extract information about individual users during this process. Your web browser may enable you to disable cookies, but please note that certain services may not function correctly without it and your experience on our Websites may be hindered.

Third Party Cookies:
We make use of third-party advertising companies to serve ads on our behalf across the Internet. These companies may collect and use information about your visits to this and other websites and your interaction with our products and services in order to provide advertisements about goods and services of interest to you. However, no personally identifiable information (such as your name, address, email address or telephone number) will be connected with such information. They may use information about your visits to this and other websites to target advertisements for goods and services and may be used to keep track of user response to each advertisement. These targeted advertisements may appear on our Websites or on other sites that you visit. The anonymous information is collected through the use of a pixel tag or cookies, which are industry standard technologies used by most major websites. If you do not want such companies to collect this information you may opt-out.

To learn more about the use of this information or choose not to have this information used by certain third-party advertising partners, please visit the Network Advertising Initiative at http://www.networkadvertising.org/choices. Please note that if you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.

Web Beacons:
The Website may contain electronic images (called a "single-pixel GIF" or a "web beacon") that allow a website to track the effectiveness of marketing campaigns. No personally identifiable information will be transmitted via web beacons.

Telephone Recording and Monitoring:
To ensure Clare Dicker Chiropody customers receive a quality service, Clare Dicker Chiropody may record phone calls when the office is unoccupied for the purpose of voicemail recording to receive messages. You hereby consent to any such call recording and/or monitoring.

How Personal Information Is Used

Our Use:
We receive and store any personal information you give us voluntarily and may use it to contact you from time to time. We take steps designed to ensure that only the employees who need access to your personal information to fulfil their employment duties will have access to it. Regardless of the fact that your telephone and/or mobile number may be listed with the TPS, you are providing your express written consent to our contacting you using the information you have provided to us.

This means we may contact you by e-mail, phone and/or mobile, text (SMS) message. This contact is to make appointments and is not for the purposes of marketing.

Electronic Mail:  
From time to time, Clare Dicker Chiropody may use your personal information to contact you by electronic mail concerning an appointment or to provide you with information. By providing us with your email address you consent to receiving communications from us electronically and all notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Electronic mail includes SMS texting

Service Related Uses:
We may use your personal information to contact you about the goods or services you have purchased from us, or for other purposes in which you have expressed an interest, for example, if you have contacted customer service or made an enquiry. We may also provide you with service and account related announcements. For instance, if the delivery of a service or product is delayed we might send you an email, or other message, or if there is some service issue with something you might have ordered, or if there is an issue about an appointment. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to cancel your services with us.

Protection of Clare Dicker Chiropody and Others:
We may release personal information when we are required to do so by law, court order, subpoena or other government or law enforcement authority or regulatory agency, including ICANN, in order to enforce or apply our Services Agreement or other agreements, or when we believe in good faith that disclosing this information is necessary or advisable, including for example, to protect the rights, property, or safety of Clare Dicker Chiropody, our users, or others. This includes exchanging information with other companies and organisations for fraud protection, credit risk reduction or other similar purposes. Clare Dicker Chiropody has no control over and is not responsible for the privacy policies or information gathering practices of other websites, including those to which we may link and those which may link to us. We strongly recommend that you review the privacy policies of every online service you use before submitting any personal information and direct any concerns to the site administrator of that website.

Declaration: At the time of your first appointment you will be asked to sign a declaration which lays out the data we collect and what that data will be used for. That declaration can be downloaded using the button below and is to be read with this Privacy policy.

Declaration (Download)

How Long We Keep Your Personal Data.
We keep information only for as long as we need it to provide you services, manage our business or as required by law or contract. This length of time is shown in the Declaration reproduced above.

Electronic information and How We Keep Your Personal Data Safe:
Clare Dicker Chiropody does not store any information you give us in an electronic format. All information is stored in a paper-based record system. Therefore, your records cannot be hacked. However, third party providers may save anonymous data and this paragraph should be read with the rest of this policy

The only contact we may make with you may be by email/SMS. However, no method of transmission over the Internet or method of electronic storage is completely secure and we cannot guarantee its absolute security. You can further help to ensure your security by taking a few simple precautions. For instance, it is important to protect against unauthorised access to your computer, and to be sure to sign off when you are finished using a shared computer.

Limitation of Liability  

Clare Dicker Chiropody assumes no responsibility or liability with regard to any theft, loss, alteration or misuse of personal or other information lawfully provided by Clare Dicker Chiropody to third parties, or with regard to the failure of any third party to abide by this privacy policy or such third party policies

Contacting Us.
If you have questions or concerns regarding this Privacy Policy, you can contact us by writing to us at 7 Juniper Close, Biggin Hill, Westerham, Kent, TN16 3LZ.

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